FAQs

Q: How do I place an order?
A: Simply browse our collections, add your favorite items to your cart, and checkout securely using one of our payment methods.

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment options available at checkout.

Q: How long does shipping take?
A: Orders are processed within [1–3 business days]. Delivery usually takes:

Domestic: [3–7 business days]
International: [7–14 business days depending on location]

Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders over [$100] within [Your Country].

Q: Do you ship internationally?
A: Yes, we ship worldwide. Please note that international orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

Q: What is your return policy?
A: We accept returns within [30 days] of delivery for unused items in their original packaging. Some items (clearance, custom, or final-sale) are non-returnable. Please visit our Return Policy page for details.

Q: How do I start a return?
A: Contact us at [ madhansuva7@gmail.com] with your order number and reason for return. We’ll provide step-by-step instructions.

Q: When will I get my refund?
A: Refunds are issued to your original payment method once your return is received and inspected. Processing usually takes [7–14 business days].

Q: Are your products true to color?
A: We do our best to display product colors accurately, but slight variations may occur depending on your screen settings.

Q: Where are your products made?
A: We carefully source our collections from trusted makers, artisans, and manufacturers to ensure quality, durability, and timeless style.

Other Questions